Ridealux respects and upholds customer privacy rights while collecting and managing customer data in compliance with data protection laws. This Privacy Policy outlines how we handle and safeguard your information when you make bookings or visit our website.
INFORMATION COLLECTION
We collect personal and sensitive data to provide and manage our services, respond to inquiries, and meet legal obligations. This data may include:
Name, contact details & photographs.
Sensitive details such as medical information and criminal convictions where required.
LAWFUL PROCESSING
We process data based on lawful grounds such as contract fulfilment, legal obligations, legitimate interests, or consent. We use these grounds to ensure transparent data handling and protection.
These mainly apply to our Chauffeur employee data but not limited to customers.
DATA SHARING
Your data may be shared with third parties or service providers for dispatch, updates, billing, and website functionality. We ensure these parties adhere to GDPR standards.
AUTOMATED DECISIONS
We do not make decisions solely through automation, maintaining transparency in our processes.
DATA RETENTION AND SECURITY
We retain data for up to 10 years, secure it from unauthorised access, and monitor for breaches. Your rights include access, correction, erasure, objection, and data transfer.
YOUR RIGHTS
You have the right to be informed, access, correct, erase, object, restrict, and transfer your data. Consent can be withdrawn where applicable.
CONTACT INFORMATION
For inquiries and exercising your rights, contact The Ridealux Team at [email protected]
COOKIES
We use cookies to improve site functionality. By using our site, you consent to our cookie policy and can modify your browser settings accordingly.
GOOGLE ANALYTICS
Our site uses Google Analytics for analysis. By using our site, you agree to data processing by Google as detailed in our policy.
CHANGES TO POLICY
We may update our policy periodically to enhance data protection. Your privacy remains a priority.